Halo Group Security Privacy Policy
Last updated: February 2026
Halo Group Security Ltd and its affiliates and subsidiaries, collectively referred to as “Halo Group Security,” “Halo,” “we,” “our,” or “us,” are committed to protecting your privacy and handling your personal data in a transparent and secure manner. This Privacy Policy applies to our website, applications, platforms, security systems, and related services, collectively referred to as the “Services.”
By accessing or using our Services, you agree to the collection, use, and processing of personal data in accordance with this Privacy Policy. For the purposes of this Policy, “personal data” means any information relating to an identified or identifiable individual. If you do not agree with this Privacy Policy, please do not use our Services.
Information We Collect and How We Use It
Information You Provide to Us
When you contact us via email, telephone, contact forms, service inquiries, or support requests, we may collect personal data such as your name, company name, email address, telephone number, and any information you choose to provide. We use this information to respond to inquiries, provide requested information, deliver services, and manage our business relationship with you. We retain this information only for as long as necessary to fulfill the purpose for which it was collected, unless a longer retention period is required by law.
Account and Service Information
If you create an account to access our systems, monitoring platforms, or client portals, we may collect your name, email address, password, telephone number, company details, and authentication credentials. This information is used solely to provide access to our Services, manage accounts, enable authentication, and ensure system security.
Technical and Usage Information
When you access our website or digital platforms, we automatically collect certain technical information that your browser or device transmits. This may include:
- Date and time of access
- Internet protocol address
- Browser type and version
- Operating system
- Referring website
- Pages viewed and duration of visit
- General location data at city level
- System logs and access status codes
We collect this information to maintain the security, functionality, and performance of our Services and to improve user experience.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance functionality, analyze usage patterns, and improve performance. Cookies are small text files stored on your device that help us understand how visitors interact with our website.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features or functionality of the website.
We may also use analytics tools to measure traffic and usage trends. These tools collect information sent by your device and assist us in improving our Services.
Information Collected Through Security Systems
As a provider of security and surveillance solutions, Halo Group Security may process data captured by CCTV systems, access control systems, monitoring systems, and other security technologies. Such data may include video footage, images, access logs, incident records, and related metadata.
This data is processed strictly for legitimate security purposes, including crime prevention, incident investigation, system monitoring, compliance, and protection of people and property. Processing is carried out in accordance with applicable data protection laws and contractual obligations with our clients.
Sharing of Personal Data
We may share personal data in the following circumstances:
- With trusted service providers and vendors who assist in delivering our Services, including hosting providers, payment processors, technical support providers, and analytics partners
- With business partners where services are provided jointly
- With affiliates within Halo Group Security for operational purposes consistent with this Privacy Policy
- In connection with corporate transactions such as mergers, acquisitions, restructuring, or asset sales
- Where required by law, court order, regulatory authority, or to protect our legal rights, property, or safety, or that of our clients or others
We do not sell personal data to third parties.
International Data Transfers
Where personal data is transferred outside the country in which it was collected, we ensure that appropriate safeguards are implemented in accordance with applicable data protection laws. This may include the use of standard contractual clauses, data processing agreements, or other legally approved transfer mechanisms.
Your Privacy Rights
Depending on your location, you may have rights under applicable data protection laws, including the right to:
- Request access to your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Request restriction of processing
- Object to processing
- Request data portability
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details provided below. We may need to verify your identity before processing your request.
Direct Marketing
If you receive promotional communications from us, you may unsubscribe at any time by following the instructions in the communication or by contacting us directly. Please note that you may continue to receive essential service related communications regarding your account or ongoing services.
Security and Data Retention
We implement appropriate technical, administrative, and physical safeguards to protect personal data against unauthorized access, loss, misuse, or alteration. While we take reasonable steps to secure our systems, no method of transmission or storage is completely secure.
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, it will be securely deleted or anonymized.
Children’s Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that personal data from a child has been collected without appropriate consent, we will take steps to delete such information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our business practices. When we make material changes, we will update the “Last updated” date at the top of this page. We encourage you to review this Policy periodically.
How to Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:
Halo Group Security
Email: Info@halogroupsecurity.com
Postal Address: Halo House, Unit 2, Bridge Court, Farnham, Surrey GU10 4QE, United Kingdom.
